Communication is always a two way process. It is crucial that the designer gets a complete grasp of the requirement before offering his suggestions.

This assists greatly in the understanding and interpretation of the design concept to reflect the customer's ideas and individuality.

This also ensures that the craftsmen who execute the project bring out the best in the design to match and even exceed the customer's aspirations.

Dialogue ensures that the project gets off to a good start with designs, costings and schedules being laid down with greater clarity.